Requirements
- Passport / Travel document valid for at least six months
- Vaccination certificate against Meningitis (ACWY)
- Women over 45 can travel without a mahram as per the Consulates requirement
- Four recent passport sized photos
- Completed and signed form with payment
- Non-European residents are required to be resident within the UK
Terms & Conditions
Booking
The booking form must be completed and signed using the form overleaf. A cheque with a deposit of £2000.00 must be sent with the signed form to Dome Tours International, 363- 365 Harrow Road, London W9 3NA. A receipt for the deposit will be sent to the address you specify.
Payment
The balance of the payment must be settled in full, six weeks prior to departure. All payments must be in pounds sterling. If the full payment is not received on time, Dome Tours International reserves the right to cancel the booking and forfeit the deposit without notice. Installments can be arranged under special circumstances. All necessary documents should arrive at our office no less than six weeks prior to departure date.
Cancellation
For cancellation applicants are required to send a request letter stating reasonable grounds, signed and dated. Cancellations will be subject to a levied charge relative to the date of departure as follows:
a) The day of booking to 90 days before the date of departure 10% of the package price
b) 29-42 days before the date of departure 50% of the package price cost
c) 0-14 Days before the date of departure 95% of the package cost
Visa and Tickets
Once the Hajj visa is granted, 90% of the total package cost will be due in case of cancellation for any reason regardless of when we are notified of the cancellation.
Delays & Changes to Dates
Due to the large number of pilgrims delays and queues are expected in Saudi Arabia. Times that we have provided are tentative and delays may occur from time to time. You are requested to abide by the times appointed by your group leader, as that would override our times. Dome Tours International reserves the right to change the departure if necessary but will inform you of the changes made. Date changes are extremely rare and usually results from bad weather conditions, rescheduling times by the airlines, action by air traffic controllers, mechanical fault or industrial actions, all of which are beyond our control.
Dome Tours International is not to be held responsible in any way for the loss or the invalidity of connecting tickets/flights due to any delays beyond our control. It is your responsibility to ensure that your luggage weight is within the carrier’s allowance; extra weight is chargeable by the airline and must be paid to them directly upon request. We are not responsible for freighting your baggage, and we do not give credit or lend money nor are we responsible for any lost baggage. You must inform Mr. Abdel-Rahman Helbawi in person if you decide to visit Jeddah or drop out of the group for any reason during the Hajj. Failure to do so could result in the cancellation of your contract with Dome Tours International and you shall be responsible for the completion of the remaining official paperwork as well as making your own way to the airport for departure.
Accommodation
All accommodation is shared and is of very good standard; star rating is according to the Saudi Ministry of Trade standards. The distances advertised are according to the calculations of relevant authorities in Saudi Arabia as shown in the official licenses. Accommodation in Mina & Arafat is in the tents provided by the Hajj Ministry; please note that there will be no tents in Muzdalifah.
Price Changes
It may be necessary to increase the cost of the advertised package at any time without notice due to unforeseeable circumstances.
Health
Health services are free as provided by the Saudi authorities, however if any passenger is on regular medication, he or she should consult his or her GP and inform us of any special requirements on the form. In case of death, the deceased is buried according to the regulations of Saudi Arabia and repatriation of the body is not possible.
Our Pledge
Dome Tours International with years of experience pledges to make your Hajj journey a success, Insha’Allah. In the event of any difficulty we will try our level best to remedy the situation as quickly as possible.
